Data Protection

Mostpely's Privacy Policy — Your information is completely secure

Mostpely believes your personal data belongs to you. Learn how we collect, store, and protect your information — all explained clearly here.

Last Updated: January 2026
SSL Encrypted
Language: English

How Mostpely handles your Privacy Protected

Every system we build is designed to keep user data at the highest level of security.

SSL Encryption

All your data on the Mostpely platform is protected with 256-bit SSL encryption — active at every step, from login to payment.

No Third-Party Data Sharing

Mostpely never sells your personal data to advertisers or third parties. Your information exists solely to serve you.

Secure Data Storage

Your data is stored on encrypted servers. Regular security audits are conducted to ensure there are no vulnerabilities.

Your Controls

Mostpely gives you the right to view, correct, and delete your own data. You have full control through your account settings.

Cookie Transparency

We only use necessary cookies. You are clearly informed about what each cookie is used for, and you can disable non-essential cookies at any time.

Marketing Opt-Out

You can opt out of Mostpely promotional messages at any time. We respect your preferences.

This Privacy Policy applies to the use of the Mostpely website and mobile app. By using the platform, you are considered to have accepted this policy.

1

What Data We Collect

Mostpely collects certain essential information to create and manage your account. This data is used solely to improve your experience and maintain platform security. Mostpely never collects unnecessary or excessive information.

Data Types Example Reason for Collection
Personal Identification Information Full name, date of birth, NID number Age Verification & KYC Process
Contact Information Mobile Number, Email Account Verification & Notifications
Financial Information BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Device Information IP address, browser, OS Security & Technical Support
Usage Data Game history, login timestamps Service Improvement & Responsible Gaming

Mostpely does not collect any sensitive information beyond what is listed above. Your password is never stored in plain text — it is always hashed.

2

How Your Data Is Used

Mostpely uses your data for specific, defined purposes. We never use it for unrelated activities or sell it to third parties. The main reasons we use your data are outlined below:

  • Account management: Your personal identification details are used for registration, login, and account verification.
  • Payment Processing: Your financial information is used to process deposits and withdrawals.
  • Security Assurance: Device and IP information is analyzed to identify suspicious activity.
  • Customer Support: Your account and transaction data may be reviewed to resolve your issues quickly.
  • Responsible Gaming: Your gaming patterns are analyzed to detect signs of excessive play and alert you accordingly.
  • Legal obligation: Data is retained as required to comply with applicable laws and regulations.
  • Promotional Communications: With your consent, we may notify you of relevant offers and bonuses. You can opt out at any time.

Mostpely never uses your data to make automated decisions that work against you. Data analysis is always in your best interest.

3

Cookies & Tracking Technologies

Mostpely uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Mostpely uses three types of cookies:

  • Essential cookies: These cookies are essential for the platform to function. They are used for login sessions, security tokens, and similar purposes and cannot be disabled.
  • Analytics Cookies: Used to understand how users interact with the platform. This data is fully anonymous and can be turned off at any time.
  • Preference Cookies: Used to remember your language, theme, and other preferences. You can disable these if you wish.

Mostpely does not use any third-party advertising cookies. We do not track your browsing history across other sites.

4

Data Sharing & Disclosure

Mostpely never sells, rents, or exchanges your personal data to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

  • Payment Processors: Only the information necessary to complete transactions is shared with payment partners such as bKash, Nagad, or Rocket. These partners are also bound by their own privacy policies.
  • Legal authorities: We may be required to share data with authorities under a court order, government investigation, or legal obligation. Only the specific information requested will be provided.
  • Technology Partners: We work with select technology partners for server hosting and security services. They operate under Mostpely's instructions and are not permitted to use your data independently.
  • Business Changes: If Mostpely changes ownership, your data may be transferred to the new owner. You will be notified in advance if this occurs.

Beyond the above, Mostpely does not share your personal data with any third party without your explicit consent.

5

Data Retention Period

Mostpely retains your data only for as long as it is needed. All information is kept while your account is active. Once your account is closed, data is deleted according to the following rules:

  • Transaction Details: May be retained for up to 5 years in accordance with financial regulations.
  • Identity Verification Documents: Retained for the required period after KYC is completed, then securely deleted.
  • Gaming History: Retained for up to 2 years for responsible gaming and dispute resolution purposes.
  • Contact Details (Email/Mobile): Deleted within 30 days of account closure.

Retention periods may change for legal reasons. Contact Mostpely support to request deletion of your data.

6

Security Measures

Mostpely follows the highest industry standards to protect your data. Our security infrastructure consists of the following components:

Mostpely's Security Layers
256-bit TLS Encryption: Active on all data transfers — no information is ever sent as plain text.
Two-Factor Authentication (2FA): OTP verification is enabled on your account.
Firewall & Intrusion Detection: Suspicious activity is detected and blocked in real time.
Regular Security Audits: Regular penetration testing is conducted by independent third-party experts.
Encrypted Database: Sensitive data, including passwords, is stored using bcrypt hashing.
Access control: Mostpely staff can only access the data necessary for their specific role.

If anyone — including someone you know or someone claiming to represent Mostpely — asks for your password or OTP, report it to support right away. Mostpely staff will never ask for your password.

7

Your Rights

Mostpely believes you should have full control over your own data. Your key rights are detailed below:

Right to Access Your Data

You can request to view the information stored in your account at any time.

Right to Rectification

To correct inaccurate or outdated information, please contact Support.

Right to Erasure

You can request deletion of your personal data when closing your account.

Right to Object to Processing

You have the right to object to the use of your data for specific purposes.

Right to Data Portability

You can request an export of your data in a machine-readable format.

Right to Marketing Opt-Out

You can opt out of promotional communications at any time.

To exercise any of the above rights, contact the Mostpely support team. Requests are typically processed within 7 business days.

8

Minor Protection

Mostpely strictly prohibits account registration by anyone under 18. Age is verified at the time of registration, and the KYC process requires a national ID or passport to confirm it.

If a minor has accidentally registered an account and Mostpely detects this, the account will be closed immediately and any deposited funds will be returned. We do not knowingly collect or store any information from minors.

If you suspect a minor is using Mostpely, please contact us immediately [email protected]-.

9

Privacy Policy Updates

Mostpely may update this Privacy Policy from time to time. Changes may be made due to legal requirements, new services, or security improvements.

Registered users will be notified in advance of any significant changes via email and in-app notifications. The date of each update will be displayed at the top of the page.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. If you do not agree to the new policy, please contact support to close your account.

10

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, the Mostpely data protection team is always ready to help.

  • Email: [email protected]
  • Live Chat: Log in to the platform and chat with us directly
  • Response Time: Typically within 24–48 hours
  • Support Hours: 7 days a week, 24 hours a day

The only official contact address for Mostpely is [email protected]. Any contact from other email addresses or social media accounts is not official.

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